Help Topics

Set-Up

• ★ First Time Set-up
• Putting the speakers into Set-Up mode
• Will Play-Fi work with Wi-Fi range extenders and repeaters?
• Advanced: Optimizing your router configuration for Phorus

Features and General Questions

• How do playlists work?
• Can I stream video and hear the audio on my Play-Fi product?
• Multi-zone Streaming
• Stereo pair set up
• Adding speakers and creating speaker groups
• Supported Audio Formats and File Quality
See all 7 articles

Phorus PS10 Speakers

• ★ PS10 Speaker Set Up
• How do I set up Alexa on my PS10 Speaker?
• How do I change the language or sign out of Amazon on my PS10 Speaker?
• What music is supported using Alexa Voice Services?
• Can I stream an Alexa music service to another Play-Fi speaker or group?
• Can I use my voice to start a stream or group on a Play-Fi device that doesn’t have Alexa Voice Services built-in?
See all 13 articles

Troubleshooting

• Connectivity issues and recommended solutions
• Incompatible Network Set-Ups
• Recommended Routers and Network Specifications
• How to do a Manual Speaker Update
• No Play-Fi Devices Detected
• Play-Fi Device not Discovered After Set-Up
See all 11 articles

Play-Fi for Windows PCs

• How Do I Upgrade to Play-Fi HD?
• How Do I Download the Windows Driver?
• What's the Difference between the Regular and HD Version?
• What Are the Correct Network Settings on a PC?

DLNA Media Server

• Why is My Music Displayed in Alphabetical Order?
• What are the Recommended Media Servers for Play-Fi?
• What Sort of Media Servers can the Play-Fi App See?

Spotify Connect

• I can’t find my speakers in Spotify Connect
• Can I stream Spotify in multiple rooms?
• How do I use Spotify Connect?

AirPlay

• Why Can't I Find the Play-Fi Device Using AirPlay?
• Can I Use AirPlay to Stream?